Connect Operate allows you to order your cases from your chosen production center.
Orders are always business-to-business – only members of a company can order!
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Projects can only be ordered, if they are designed (constructed) and having one of the following files:
The products described in the construction info must be available.
The history of taken orders can be viewed by
To place a new order, navigate to the project you want to order.
In your project, select the order button in the sidebar on the right.
Select your production center from your contacts.
You can also pick which files are shared with the production center.
After selecting a production center and which files you wish to share, you can then
After accepting the Terms and Conditions, you can Order with obligation to pay.
Production Centers may offer “add-on products”. These are not produced specifically per case and have fixed prices.
These can be added to an order either in the shopping cart or via the Orders history page.
In the Shopping Cart, click on Add products.
Alternatively, in the Orders Overview, pick Create Add-On Order.
From here, select your desired products.
The prices are pre-determined by the Production Center.
These products do not pass a quality-check – their Status goes straight from Approved to Ready to dispatch!
On the details page of a given order, click Cancel order.
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If the status of the order is already set to Approved, only the Production Center can cancel the order.
The order status indicates how far in the production and shipping process the order currently is.
It can be viewed
on the order history
on the order details
Uploading
To Confirm
Production Center has received the order but has not downloaded the files yet.
Verification
Milling Center has downloaded the files and is reviewing them.
Approved
Order was accepted by Milling Center. An Order Form is produced.
In Progress
Milling Center is working on the order.
Manufactured
All parts have been manufactured by the Milling Center.
Quality Check
The order has passed the Quality Check by the Milling Center.
Ready Dispatch
Order is ready to be shipped.
Declaration of Conformity can be printed.
In Transit
Order has been dispatched.
Completed
Add-On products do not pass a quality-check – their Status goes straight from Approved to Ready Dispatch!